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Shipping and Delivery Policy

Effective Date: May 29, 2024

Welcome to Luxury Vogue! We are committed to providing a seamless shopping experience for our customers. Below are the details of our shipping and delivery policy.

1. General Shipping Information

Luxury Vogue offers shipping across India and internationally. Our goal is to deliver your premium fashion and lifestyle products in a timely and efficient manner, ensuring they arrive in perfect condition.

2. Shipping Across India

  • Delivery Time: Orders shipped within India typically take 3-7 business days to be delivered, depending on your location.
  • Shipping Charges: Shipping charges may vary based on the size, weight, and destination of your order. These charges will be calculated and displayed at checkout.
  • Courier Partners: We partner with leading courier services to ensure reliable and timely delivery of your orders.

3. International Shipping

  • Delivery Time: International shipping times vary based on the destination country. Typically, international deliveries can take anywhere from 7 to 21 business days.
  • Shipping Charges: International shipping charges are based on the size, weight, and destination of your order. These charges will be calculated and displayed at checkout.
  • Customs and Duties: Customers are responsible for any customs duties, taxes, or additional fees required by their destination country. Please check with your local customs office for more information.

4. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will include your order details and an estimated delivery date.
  • Order Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing times may be longer.

5. Tracking Your Order

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
  • Tracking Updates: Our courier partners provide regular updates on the status of your delivery. You can check the progress of your shipment on their respective websites using the provided tracking number.

6. Delivery Issues

  • Delayed or Lost Orders: If your order is delayed or lost, please contact our customer support team at +919042324365 or email us at support@holpen.in. We will investigate the issue and work to resolve it as quickly as possible.
  • Incorrect Address: Please ensure that you provide the correct shipping address at the time of purchase. Luxury Vogue is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Returns and Exchanges

  • Return Policy: For information on our return and exchange policy, please refer to the Return Policy section on our website. This policy provides details on how to return or exchange items purchased from Luxury Vogue.

Contact Us

If you have any questions or need assistance with your order, please contact our customer support team:

Thank you for shopping with Luxury Vogue. We look forward to providing you with exceptional products and service.